Terms of Purchase

We might need to substitute flowers sometimes due to availability. If that happens, our florists will ensure the design and theme remain the same, using fresh flowers of equal or higher value. While we’ll try to meet your requested delivery times, we can’t guarantee it. Make sure the recipient’s info is accurate. If there’s a delay due to incorrect details, we can’t offer a refund. In times severe weather, we can’t guarantee on-time delivery. If we can’t deliver as planned, we’ll get it to the recipient as soon as possible. We can’t cancel or change orders that are already delivered or in transit. If you need to modify an upcoming order, please call us. If you’re not satisfied with the service or flowers, please reach out so we can fix it!